Greater Iowa Credit Union
  • 06-Jul-2022 to Until Filled (CST)
  • IT
  • Ames, IA, USA
  • Salary
  • Full Time

We are currently seeking an Applications Administrator that would manage and support the credit union's core system and related financial and line-of-business applications, including associated integrations and interfaces. They are responsible for the overall health and functionality of assigned systems. This includes system functionality, performance, availability, and security. General activities include modifying system configurations, creating and managing scheduled jobs, building and maintaining automations, performing routine operating activities, applying system patches and updates, performing system upgrades, and managing system access and security controls. They work with stakeholders to understand business needs, and research, evaluate, and propose new solutions. They create backup and recovery processes and procedures, create and maintain system documentation, and participate in projects as a subject matter expert for their area.

Hours: Monday - Friday 8am to 5pm, with rotating on-call Saturday's 9am to 1pm. Occasional late nights due to applications upgrades.

Location: 1509 Baltimore Drive, Ames, IA 50010, hybrid work environment.

Essential Functions & Responsibilities:

  • Administers the core system and related financial and line-of-business systems. Creates new imports and ensures daily, monthly, quarterly and yearly imports are processed successfully. Creates and manages automations and workflows. Administers system access and security. Manages resources for planning, implementing, maintaining, monitoring, troubleshooting, and supporting the core system including modules, interfaces, and integrations.
  • Provides technical support to system users and researches and resolves system problems. Responds to requests for information and consults on system functionality, interfaces, and integrations.
  • Assists with short-term and long-term planning for core and related financial and line-of-business systems. Meets with system stakeholders to understand business needs, and researches and proposes solutions.
  • Installs and configures new packages and services. Applies system updates and performs upgrades.
  • Creates and maintains system documentation including backup and recovery processes and procedures. Performs regular backup and recovery testing.
  • Collaborates with the Information Security Officer on application security best practices and implements application security controls to meet information security needs.
  • Creates and manages electronic signature documents.
  • Performs other duties as assigned. Participates in an on-call rotation.

Knowledge and Skills:

Experience: Four years of application administration experience, or two years of information technology experience at a credit union, with specialized training scripting and database administration experience preferred. Experience working within a bank or credit union preferred.

Education: Associate Degree in information technology or related field, bachelor's degree preferred. Bachelor's degree required if less than four years of experience.

Interpersonal Skills:
Courtesy, tact, and diplomacy are essential elements of the job. Communicate professionally with department, users and vendors. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Other Skills
1. Strong knowledge of Microsoft Windows client and server operating systems
2. Knowledge of basic networking and ability to troubleshoot connectivity issues
3. Ability to review system logs and troubleshoot complex application issues
4. Familiar with database concepts, database query languages, and scripting languages
5. Ability to troubleshoot file-based interfaces and application programming interfaces (APIs)
6. Knowledge of application security concepts and best practices
7. Knowledge of web servers preferred

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing duties of this job, the employee is regularly required to sit, stand, walk and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.
Work Environment
Work is performed in a standard office environment with a quiet to moderate noise level. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Will travel to other branches as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Greater Iowa is an Affirmative Action, Equal Opportunity Employer (AA/EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Greater Iowa Credit Union
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